The index page for Las Vegas homes, condos, land and commercial real estate states that I want to change the way real estate is done in Las Vegas. One of the most important factors is that I do not want the customer to feel pressured in any way; there is absolutely no law that buying or selling real estate should be stressful and not fun. So I have tried to build a non intrusive relationship with the customers.
The way that we deal with inquires from prospective customers used to be to answer their inquiry and wait until they got back to us. This is not working since the customer may think that we have forgotten about him/her or that we are too busy to take care of them.
This problem has been bothering me for a couple of years and that is how to interact with our customers after the initial contact, I could not come up with any answers until yesterday. It came to me while I was getting ready to take a break from work and have lunch. Here is the answer:
Ask the customer about how often he/she wants to be contacted and for what reason.
Isn’t that an elegant and simple solution? I wish I would have thought of it before.
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