Las Vegas Homes, Condos, Land and Commercial Real Estate Blog

We tried to show eight condominiums at Panorama high rise condo towers in Las Vegas to an investor from Colorado who contacted us on Tuesday. Panorama Towers sit right across from the City Center Las Vegas on the east side of the I-15.  We finalized which condos he wanted to see at Panorama and made an appointment to show him the condos at 2pm on Saturday.

Different high rise condo towers have different procedures that have to be followed in order for a Realtor to show a listing there. Panorama Towers does not allow lock boxes on the property nor do they have a service at the property so Realtors can pick up the key.

 If done properly; the listing Realtor has to meet the buyer’s agent and the buyer at Panorama Towers and show the condominium and one did just that, his name is David Grant of Realty Executives of Las Vegas.  That left seven condos.

 Properly has nothing to do with how Las Vegas foreclosure deals are conducted; the other seven Realtors won’t show their listings and required us to pick up the keys at their offices. Given that this is not the first time that we have shown condos at Panorama Towers, Karen started making appointments to pick up the keys from the listing agent’s offices on Thursday morning two days in advance to make sure we would have access to the units.

The rest of this post is written by Karen and she is NOT happy.

 I was told when to pick up the keys on Saturday morning for 7 listings by the listing agents.  The other listing agent had checked out a key to another Realtor (prior to our call Thursday morning) that would not have the key back until Monday! Just think how many showings you would have if you met the agents and showed the unit versus giving one agent the key for over 4 days!  Or did you ever think to make more than 1 key? So we thought we had the battle won by Thursday afternoon. We had successfully found 8 listings to show our client.

But nothing is easy in real estate and this was no exception. Saturday morning we left home at 10:15 to pick up the keys per instructions from the listing agents.

 First stop: The agent had not left the key. When the receptionist called the agent she told me he would be in the office in 30 minutes and would call me then.  No phone call every came!

Second stop: The key that had been checked out previously by another Realtor had not been turned back in yet. Again, wouldn’t a second key be practical?

Third stop: Both their keys (at least they had 2) had been checked out prior to my phone call on Thursday and had never been returned. Shame on the Realtors that can’t return the keys in a timely manner so other agents can show the property. Are you hoping to get your offer accepted before it can be shown again or just “too busy” to return the key in a timely manner.

Fourth stop: Yeah, they had the key ready. However, when we tried to use it we found that there was something wrong with the lock and after 5 minutes of trying to open the door, gave up. When I returned the key, later that same afternoon that I had checked it out, I told the receptionist that the key didn’t work and she asked if I’d like her to tell someone about it. Well yes, I told her, so that the next agent doesn’t have the same problem. DUH!

Fifth stop: Great, got 1 key to fit both listings and it worked.

The day was successful and our client likes one of the units and we’re working up comps and information for him. He might have liked your units too had he been able to see them by Panorama listing agents. So even after putting 120 miles on our car running to get keys to go to one address it could result in a happy client.

We did all we could possibly do and failed in 6 out of 8 attempts to show condos at Panorama Towers. If I was the customer, I would say these are the crappiest Realtors on earth, they couldn’t show me 3 condos. Well, we aren’t but these Panorama foreclosure listing agents are and it looks like our customer knows we did our very best.